E-Statement Security Updates
On October 18, 2007, you will see several changes to your initial login to eStatements, our electronic statement-delivery program. These changes are part of an upgrade, which includes an extra layer of security to safeguard your online account information. We are pleased to offer these advanced security features to help protect you from identity theft and other forms of Internet fraud. It is important to us to ensure that your accounts with us are secure.
On your initial login, you will need to follow a simple, one-time process (requires less than 5 minutes) to set up the enhanced security settings. You will be asked to do the following:
• Select a security phrase, which will be displayed during future logins. This ensures that you have accessed our valid Web site and protects you against “phishers.” Phishing is an Internet crime, in which attackers “phish” for your personal information by building “fake” pages that mirror valid sites. Phishers hope users will enter their sites and provide login information, which they record and use to access your Internet account.
• Select and answer three security questions: This enhanced security helps safeguard your account against login attempts by unauthorized parties. If you attempt to access your statement from an unregistered computer or if you enter the incorrect password more than twice, you will be prompted to answer one or more of your security questions before gaining access to your account.
Our enhanced authentication security ensures a more secure sign-on process and protective measures during online sessions.
In addition to our more robust security, here are several other enhancements you will see with our upgraded eStatements program:
• Tooltips – offers mouse-over tips for all fields requiring user input.
• Links to frequently asked questions (FAQs) – provides descriptive online assistance that responds to common issues and concerns.
• Login history – lets you view your last successful/unsuccessful login and IP address.
• Automatic session timeout ¬– displays countdown of minutes/seconds, and logs out users after 20 minutes of inactivity.
• Register your computer– this one-time procedure lets you register each computer that you intend to use to access your account, simplifying future logins.
Please feel free to contact us at [phone], or by email at [email address]. We appreciate your membership, and are committed to providing you with the highest quality financial services and state-of-the-art online security to access your accounts.
Graphical banner message for eStatements sign-on page before upgrade
Notice to be placed on the credit union’s eStatement sign-on page before the upgrade
On August 31, 2007, we will perform an upgrade to our eStatements site enabling enhanced security features. For more information, click here.
Notice to be placed on the credit union’s Web site before the upgrade
On [date], [credit union name] will be performing an upgrade to eStatements, the gateway to our electronic statement-delivery program. After the upgrade, members will need to follow a simple, one-time process (requires less than five minutes) to set up the enhanced security settings.
Among the many eStatements enhancements, members will see enhanced security at their initial logon and additional site-navigation controls. We appreciate your membership and are committed to providing you with the highest quality financial services and state-of-the-art online security to access your accounts.
Graphical banner message for eStatements sign-on page after upgrade
Notice to be placed on the credit union’s eStatement sign-on page following the upgrade
We recently completed an upgrade to eStatements. At your initial logon, you must follow a simple, one-time process to enable the enhanced security features.
Notice to be placed on the credit union’s Web site after the upgrade
We have just completed a Web site upgrade to our eStatements site, the gateway to our electronic statement-delivery program. Included in eStatements is an extra layer of security to safeguard your online account information, as well as additional site tools. Members will need to follow a simple, one-time process (requires less than five minutes) to set up the enhanced security settings at their initial logon.
Please feel free to contact us with any questions at 1-866-305-9888, or by email at memberservice@atholcu.com. We appreciate your membership and are committed to providing you with the highest quality financial services and state-of-the-art online security to access your accounts.
